Payment by debit card, Alipay, WeChat
The refund will be made directly to these payment methods if they were used at the time of your purchase:
- debit card in euros (VISA, MASTERCARD, AMERICAN EXPRESS, etc.), contactless payment in euros, or a debit card in euros registered in a digital wallet (APPLE PAY, GOOGLE PAY, etc.)
- Alipay
Payment in cash, foreign currency, CUP, JCB
For payments made in the following ways, the refund will be made via PayPal:
- Cash (EURO and other currencies)
- Payment via debit card in the currency of the bank account (DCC)
- China Union Pay (CUP)
- JCB
PayPal is a fast, free service that protects bank data and transferred funds.
Once the funds have been received on the PayPal account, you can easily transfer them directly to a bank account via a secure channel, or use them on the Internet directly.
You can log into your PayPal account or create one to prepare to receive the funds with this link: https://www.paypal.com/webapps/mpp/account-selection.
What should I do for a return if my debit card is no longer active?
If the purchase was made with a debit card that has since expired, the refund will be made via PayPal.
PayPal is a fast, free service that protects bank data and transferred funds.
Once the funds have been received on the PayPal account, you can easily transfer them directly to a bank account via a secure channel, or use them on the Internet directly.
You can log into your PayPal account or create one to prepare to receive the funds with this link: https://www.paypal.com/webapps/mpp/account-selection.
Was this article helpful?
Articles in this section
- Our after-sales service policy
- Can I return any item?
- How do make a return if I change my mind?
- How do I return a faulty product?
- Do you perform a quality check upon receipt?
- How will I be refunded? (debit card, PayPal, Alipay, WeChat, etc.)
- Have you received my return?
- My product is subject to CITES, what should I know before returning it?