How will I be refunded? (debit card, PayPal, Alipay, WeChat, etc.)

Payment by debit card, Alipay, WeChat

The refund will be made directly to these payment methods if they were used at the time of your purchase:

• debit card in euros (VISA, MASTERCARD, AMERICAN EXPRESS, etc.), contactless payment in euros, or a debit card in euros registered in a digital wallet (APPLE PAY, GOOGLE PAY, etc.)
• Alipay
• WeChat

Payment in cash, foreign currency, CUP, JCB

For payments made in the following ways, the refund will be made via PayPal:

• Cash (EURO and other currencies)
• Payment via debit card in the currency of the bank account (DCC)
• China Union Pay (CUP)
• JCB

PayPal is a fast, free service that protects bank data and transferred funds.

Once the funds have been received on the PayPal account, you can easily transfer them directly to a bank account via a secure channel, or use them on the Internet directly.

You can log into your PayPal account or create one to prepare to receive the funds with this link: https://www.paypal.com/webapps/mpp/account-selection.

What should I do for a return if my debit card is no longer active?

If the purchase was made with a debit card that has since expired, the refund will be made via PayPal.

PayPal is a fast, free service that protects bank data and transferred funds.

Once the funds have been received on the PayPal account, you can easily transfer them directly to a bank account via a secure channel, or use them on the Internet directly.

You can log into your PayPal account or create one to prepare to receive the funds with this link: https://www.paypal.com/webapps/mpp/account-selection.