Our after-sales service policy
1.      Can I return any item? If you change your mind, the product must...
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Can I return any item?
If you change your mind, the product must be returned in its original co...
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How do make a return if I change my mind?
If your product does not meet your expectations and you have changed you...
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How do I return a faulty product?
You can contact us via the contact form by clicking here. Please clarify...
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Do you perform a quality check upon receipt?
Yes, all returns go through a rigorous quality assurance inspection proc...
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How will I be refunded? (debit card, PayPal, Alipay, WeChat, etc.)
Payment by debit card, Alipay, WeChat The refund will be made directly t...
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Have you received my return?
Since the return parcel is under your responsibility until it reaches ou...
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My product is subject to CITES, what should I know before returning it?
The Convention on International Trade in Endangered Species of Wild Faun...
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